Your Account
Can I cancel anytime?
If my needs expand, can I upgrade my package in the future?
Can I downgrade my account?
Can I pay my account by cheque?
Who owns my website?
Can I transfer my account to another company / person
Yes, you can cancel at anytime, however if you are on a contract you will have to pay out the rest of your contract. If you are no longer on contract you can cancel with as little as twenty four hours notice in email.
If my needs expand, can I upgrade my package in the future?
Yes you can upgrade your account at any time.
Yes you can downgrade your account, however if you are on a contract there may be a financial penalty in doing so.
Can I pay my account by cheque?
No, you can only pay your account by Periodic Direct Debit or Credit Card.
You own your website and you own a license for Flower Store In a Box. However, the software code is only licensed and you cannot sell the code. If you are on contract you do not own the website until the contract has been fully paid. If you have purchased a multi use template you may not have exclusive rights to the template. Please refer to your account for full details.
Can I transfer my account to another company / person
Yes you can transfer your account to another person or company, just contact one of our support team to help.
FAQ Categories
- Frequently Asked Questions
- Accepting Payments Online
- Hosting and Email
- Your Account
- Your Product Catalogue
- Site Design & Setup
- Managing Your Website
- Managing and Promoting Orders
- General Questions
